Showing posts with label knowledge. Show all posts
Showing posts with label knowledge. Show all posts

Thursday, January 16, 2014

Who Do You Need to Know That You Don't Know?

In all my work with clients, whether in turbulent situations, corporate settings or in the lecture hall, I ask the same reality check questions "Who do you need to know that you don't know?" and "What do you need to know that you don't know?"  You know what you know. You know many people, but do you know what they know? How often do you sit around the table when a long time friend comes out with something and you turn, dumbfounded, because they shared something you didn't know of them?

Successful leaders don't know it all; they know who their go-to people are for what they do need to know. The more expansive your network is, the more thought partners you have access to. The world isn't slowing down any time soon and we can't be expected to keep up to its pace. It's even more critical that leaders align with people outside their immediate realm so they have access to a breadth and depth of knowledge and experience they need in order to lead.

But how can we grow the leaders of the future? In most cases, the traditional education model will not prepare them for thinking on their feet, nor for how fast the world is evolving through innovation and technology. Therefore some of the fundamentals have to change. Years ago, I was driving with my son and talking about just that. What he said to me stays with me for this day which was, "The traditional education system is failing not because of bad teachers, bad kids or low standards but because the content is not interesting and the environment isn't stimulating, but the rest of the world is. The educational model as we know it has lost its relevance. People learn more in online communities. The physical environment is too structured and doesn't allow for individuality".

Well, that's being addressed, I'm happy to say. Enter TED-Ed, Lessons Worth Sharing. Users can take any educational video as well as a TED video and easily create a customized lesson with it. Now there are TED-ED clubs, school-based programs that supports students in discussing, pursuing and presenting their big ideas in the form of short TED-style talks. Many of my clients now invite their staff to share a favorite TED talk and then discuss why they shared it and what the learning was.

Today, I'm happy to say, I read a position paper from the British Columbia Ministry of Education on their Curriculum Transformation Plans where they state "The current curriculum has too many objectives to cover and with so many objectives it can in some ways restrict student learning. Moreover, its highly prescriptive nature puts it at odds with the vision of a more personalized learning experience. With the improved curriculum, students will have increased opportunities to gain the essential learning and life skills necessary to live and work successfully in a complex, interconnected, and rapidly changing world. Students will focus on acquiring skills to help them use knowledge critically and creatively, to solve problems ethically and collaboratively, and to make the decisions necessary to succeed in our increasingly globalized world."

This is exciting! It's time leaders enabled their people to learn, share, create strong thought partnerships and evolve all those around them. For parents and teachers, it's about helping the next wave of leaders-to-be learn, and integrate the learning every day and to use the outside world as the global classroom it can be. You want to have a sense of where your kids are heading in the future? Bring back those dinner table discussions around something that blew you away that day and ask them to share the same. Watch a TED talk with them and then discuss it. Invite them to embrace curiosity and inquiry. We will never know all we need to know which opens the door to global relationships, to percolate on and design what we need to build a strong future.

Thursday, September 22, 2011

Wisdom vs. Knowledge Continued...

I recently played the role of Dean of Symposia for our International Consortium for Coaching in Organization's Symposium in Chicago. The theme was "Growing (Strengthening) Leaders in an Increasingly Virtual Work Environment. What remained in my mind was something I heard a few years ago at another conference which was, “Learning is more than gathering information”. Add to that, how we're now working across borders, and taking into account the dynamics of global organizations, time zones, leadership dispersed in the field and the varying cultures at play, how we gather and share information and, in my mind, integrate it into what we do and  operate is key.

In a world where we look at the difference between knowledge and wisdom and were asked “How many people have you met who have an immense amount of knowledge, are like walking encyclopedias but aren’t very wise? And how many people are very simple and don’t have a wealth of knowledge or information but are very, very wise?” reminds me of the reality check  questions I ask which are: "Why am I reading this?" and "I am doing this (spending my time, energy, attention) for the sake of what exactly?"

In an era where a vast amount of knowledge is immediately available, the world is increasingly becoming an even playing field when it comes to sharing information. Social media creates a platform where everyone can weigh in no matter what their title or position. Everyone now has a voice and an opinion. How we experience and share what we learn brings wisdom.

I quoted Brian Solis' words of wisdom in my book where he says "The socialization of content creation, consumption, and participation is hastening the metamorphosis that transforms everyday people into participants of a powerful and valuable media-literate society.

In social media, influence has taken center stage. With the spotlight perfectly fixed on the ‘me’ in social media, a large shadow is now cast over the ‘we’ that defines the social web. As individuals begin to realize the possibilities and benefits that surface as a result of building connected social graphs, a very public exploration to find the balance between influence and popularity unfolds.
http://tinyurl.com/3qf7prk

What do you think?

Friday, July 29, 2011

Wisdom vs. Knowledge Revisited

Since my original post about wisdom vs. knowledge, I continue to discover that learning really is more than just gathering information. Learning is integrating that knowledge in some way to grow, shift, evolve and respond. We can memorize everything we read and store it for future reference, however if it sits there and isn't used, did we learn or just memorize? Are we wise if we share what we memorized or are we if we synthesize and contextualize it?

Who do I consider wise? One who continually looks at the status quo and sees whether or not things can be better. People who know they don't know everything about any one thing. And one who continually asks the important questions around what can be better and how can we be the best for the world rather than the best in the world?

In these filled up days where so much information is readily available, the world is fast become an even playing field. There is way too much information bombarding us at the speed of light.We can look for guidance from those who have a wealth of wisdom because they see context, relevance and impact. Wisdom is priceless.

Do you consider yourself wise or knowledgeable?

I know many people with post graduate degrees who can’t find a job. Why? Because they’re scholastically overqualified but don’t have the savvy, the perception and perspectives needed in a fast paced, competitive world. They get lost in their knowledge and get stuck on research but don’t integrate it and use it as needed to move themselves and organizations forward. They consider facts and forget people.

When I chose my research and development team I didn’t look at their degrees as much as experience, impact, awareness factor and openness to grow, learn and create. Knowledge can hold you back in the realm of what was already studied and documented. My team looks at possibility. I'm seeing the same trends occur in the corporate world. Who do you think would serve your organization better? 

Friday, October 03, 2008

Ignorance Can Be a Good Thing

How many times have you heard “Knowledge is power”? Knowledge can also kill your power.

One of the most difficult roadblocks to get past with my clients is when they become successful. Many many years ago I used to do an exercise with my clients on SMART goals (specific, measurable, achievable, realistic and tangible). They used to set short term and long term goals. When they reached their half way point, way too often they would back off and plateau. This wasn’t the kind of plateau that George Leonard speaks about when he says you achieve mastery while plateauing; it’s the kind of plateau where you hit a brick wall and start regressing because something inside you says “I never thought I’d ever get this far. Maybe I should quit while I’m ahead and not press my luck”. Sound familiar?

Luck has nothing to do with it. My clients achieve success because of hard work, determination and an energy that won’t get them down. Sometimes the process can bring you down and sometimes too much information can stop you dead as well. What do you have to pay attention to and what shouldn't you pay attention to?

I’m not stating this is the only way to go and that it would work for the masses (caveat ahead of time). For years I’ve been asked about my business plan. “What is your 5 or 10 year business plan so you can measure your success against it?” How many set goals for themselves that seem realistic but they’re sidetracked, make new decisions to go in a different direction or decide they wanted to make new choices in their lives? Then along come friends, colleagues and family members who ask “Whatever ever happened to….?” and self-confidence flies out the window as you find yourself making excuses as to why you’re not already successful.

How many set goals and plans for themselves and miss incredible opportunities along the way? If I had stuck to “the plan” half of the amazing opportunities that have presented themselves over the years would have been tossed aside or completely ignored.

Starting out, many who are now successful leaders didn’t necessarily have all the knowledge they needed to start a company or dive into a profession but their passions guided them there. As they didn’t gather the data or speak to so called experts who would tell them it couldn’t happen, it didn’t occur to them that it couldn’t happen. Rather they knew they would do all they needed to do to make things happen.

When I broke away from being an associate with a large national company I didn’t look for all the data that would back up why I would fail on my own. I didn’t look at statistics or gather reams of information. What I did do was listen to what the needs were of the people around me and figure out what I could do to meet those needs and then some. For me, ignorance with regards to the business piece of my practice was bliss and because of that every year I reach a new high in my work and my life.

You could either look at all the ‘why nots’ or say “Why not?” Choice is yours. Next time you have the opportunity to meet with someone successful in their field, ask them how much was planned and how much just happened. And if you’d like to share some of that with us, great. We’d love to hear!

Best...
Donna Karlin

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Sunday, March 30, 2008

Wisdom vs. Knowledge

I was recently at a conference where one of the speakers said “Learning is more than gathering information”. That statement had a profound effect on me for many reasons. We looked at the difference between knowledge and wisdom and were asked “How many people have you met who have an immense amount of knowledge, are like walking encyclopedias but aren’t very wise? And how many people are very simple and don’t have a wealth of knowledge or information but are very, very wise?”

Take that question and add one of mine. Which person, the knowledgeable or the wise, leaves the biggest impact on you, so you remember the conversation, the context and take those words of wisdom and apply them to your life? My answer is the wise one.

In the days of vast amount of knowledge available at the tip of our fingertips, the world is fast become an even playing field when it comes to gathering knowledge. A great deal of it, through open source is available for no cost. Wisdom however is something that is priceless.

If we listen to all the knowledge that we’re bombarded with, we will close down and start ignoring it. There is way too much information to remember coming at us at the speed of light (thanks to technology). We can’t possibly retain it all. We can however look for guidance from those who have a wealth of wisdom because they see context, relevance and how it impacts us.

Do you consider yourself wise or knowledgeable? Regardless, which would you rather be?

I know many people with post graduate degrees coming out of their ears who can’t find a job. Why? Because they’re scholastically overqualified but don’t have the savvy, the perception and perspectives needed in a fast paced, competitive world. They get lost in their knowledge and get stuck on research but don’t integrate it and use it as needed to move themselves and organizations forward.

When choosing my development team I didn’t look at their degrees as much as experience, impact, awareness factor and openness to grow, learn and create. Knowledge can hold you back in the realm of what was already studied and documented. My team looks at possibility. How they live their lives, their work ethic and open-mindedness got them chosen for my team. I'm seeing the same trends more and more in the corporate world. Who do you think would serve your organization better? Perhaps it’s time to look at a culture change?

Best..
Donna Karlin

Sunday, January 06, 2008

Leadership: Assumptions or Facts?

I was revisiting many of the comments I've received in the past and they got me thinking….

I heard everything from “Talking about leadership style is a distraction” to analogies re the present Administration to definitive ideas of what makes a leader. These are amazing, insightful comments.

I wonder how many assumptions are made around the term and definition of ‘leader’? One might assume that a leader needs followers. One might assume a leader is brought on board to help evolve an organization. And one might assume that a leader has the ideas, insight and innovation to bring a stagnating organization forward. There are assumptions that leaders have the “ability to see a bigger picture than us and an ability to make meaning for us”. That is definitely not the case, though something most people crave in their leaders.

I could ask 100 people about what they look for in a leader and get 100 different answers. Oh yes, there would be commonalities, but as everyone’s needs differ, so do their needs for what they want in a leader.

A question recently asked is “Do leaders really listen to advice or do they use advice to validate what they already know and want to do?” A great question. To find out the answer I’d have to poll many a leader. You might assume I’m going to pose that question to you (and you would be right)

Listening to advisors and integrating their advice are very different and can really impact a leader’s world. Paying attention to informed advisors can also make or break a leader. I know many in positions of leadership who are known for their experience and level of expertise but that doesn’t mean they have the up to the minute information they need or are up on current trends. No one person has all the information necessary to run an organization. What they need are the right contacts in various areas of expertise to give them what they need when they need it.

As a Shadow Coach™, one of the dynamics I question clients on is when they say “Interesting concept, however I would have done it this way”… and continue to outline their perspectives. When this happens on a regular basis, I challenge my clients to stretch beyond what they know into the world of the unknown to listen for and integrate what they didn’t know.

Great leaders listen to the wisdom of those around them. I’ll go out on a limb to not only say that’s an assumption but a fact. Learning is more than gathering information. It’s being open to realizing you don’t know and will never know all you need to know to lead and operate from that premise.

Your thoughts on this?

Best!
Donna Karlin

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Sunday, December 02, 2007

We Know What We Know…Doesn’t Everybody?

I was recently reading a book summary for “Made to Stick: Why Some Ideas Survive and Others Die” and as I had recently read “The Tipping Point” where they talk about stickiness as well, the topic of this book intrigued me. I was fascinated by this not to promote a product, but to help me in my work laser coaching my clients through chaotic days. This concept helped me articulate a snapshot of a moment in time in such a way they’d not only see it but ‘get it’.

I just returned from Washington D.C. doing a training for The School of Shadow Coaching™. My goal was for the participants to know what I do so intricately, they would not only get it but could walk away using it in their day to day practices. The first step to get my concepts across was to ask them to park all assumptions about what they had already learned...what they already knew. There were two reasons behind this: 1) so that they wouldn't keep trying to 'fit' what I do into what they had already learned and instead look at how they could add it to what they already knew and 2) that they would all be on the same page because even though these were experienced coaches, they all didn't know what the others knew. This way they would be learning one methodology and then align it with their current ways of practicing.

To get back to the summary, something really hit home when Chip Heath and Dan Heath stated “To strip an idea down to its core, we must be masters of exclusion. We must relentlessly prioritize. Saying something short isn’t the mission — sound bites aren’t the ideal. Proverbs are the ideal. We must create ideas that are both simple and profound. A one-sentence statement so profound that an individual could spend a lifetime learning it…. Once we know something, we find it hard to imagine what it’s like not to know it. Our knowledge has “cursed” us.”

It then occurred to me that many people are cursed by their knowledge as they can’t fathom why others don’t see things as they do because it’s obvious, right? ‘Knowing’ becomes a filter through which ideas are shared and instructions given but if the other party has no idea of what you're talking about, there is an immediate disconnect. That was another key aspect of the training; looking at filters, both ours as coaches and our client's filters, acknowledging them and working with them.

As much as I dislike assumptions and how they get people into trouble, what would it mean if we assumed others didn’t know what we knew? If we started off with that premise, how much easier would it be to have generative dialogue and create something that not only stuck but just might be sustainable?

This was an extraordinary group, coming together from all parts of the US and Canada; seasoned, experienced coaches.... practitioners in various fields of expertise with different clientele. They all parked their assumptions and came together to learn, to grow and to work with each other to help integrate that learning so they could broaden the scope of their practices.

It was magical! But learning is magical, don't you think?

Best..
Donna Karlin

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