Thursday, January 16, 2014
Who Do You Need to Know That You Don't Know?
Successful leaders don't know it all; they know who their go-to people are for what they do need to know. The more expansive your network is, the more thought partners you have access to. The world isn't slowing down any time soon and we can't be expected to keep up to its pace. It's even more critical that leaders align with people outside their immediate realm so they have access to a breadth and depth of knowledge and experience they need in order to lead.
But how can we grow the leaders of the future? In most cases, the traditional education model will not prepare them for thinking on their feet, nor for how fast the world is evolving through innovation and technology. Therefore some of the fundamentals have to change. Years ago, I was driving with my son and talking about just that. What he said to me stays with me for this day which was, "The traditional education system is failing not because of bad teachers, bad kids or low standards but because the content is not interesting and the environment isn't stimulating, but the rest of the world is. The educational model as we know it has lost its relevance. People learn more in online communities. The physical environment is too structured and doesn't allow for individuality".
Well, that's being addressed, I'm happy to say. Enter TED-Ed, Lessons Worth Sharing. Users can take any educational video as well as a TED video and easily create a customized lesson with it. Now there are TED-ED clubs, school-based programs that supports students in discussing, pursuing and presenting their big ideas in the form of short TED-style talks. Many of my clients now invite their staff to share a favorite TED talk and then discuss why they shared it and what the learning was.
Today, I'm happy to say, I read a position paper from the British Columbia Ministry of Education on their Curriculum Transformation Plans where they state "The current curriculum has too many objectives to cover and with so many objectives it can in some ways restrict student learning. Moreover, its highly prescriptive nature puts it at odds with the vision of a more personalized learning experience. With the improved curriculum, students will have increased opportunities to gain the essential learning and life skills necessary to live and work successfully in a complex, interconnected, and rapidly changing world. Students will focus on acquiring skills to help them use knowledge critically and creatively, to solve problems ethically and collaboratively, and to make the decisions necessary to succeed in our increasingly globalized world."
This is exciting! It's time leaders enabled their people to learn, share, create strong thought partnerships and evolve all those around them. For parents and teachers, it's about helping the next wave of leaders-to-be learn, and integrate the learning every day and to use the outside world as the global classroom it can be. You want to have a sense of where your kids are heading in the future? Bring back those dinner table discussions around something that blew you away that day and ask them to share the same. Watch a TED talk with them and then discuss it. Invite them to embrace curiosity and inquiry. We will never know all we need to know which opens the door to global relationships, to percolate on and design what we need to build a strong future.
Monday, February 06, 2012
A Catalyst for Learning
Speaking at Catalyst University was an eye opener for me in many respects. Hopefully you'll excuse the pun once I share my own learning because of this powerful event.
Caring for community and the people within it is a driving force behind the leaders in Kalamazoo. What Southwest Michigan First does in bringing Catalyst University to the community is create an extraordinary 'container' within which one can shift their thinking, percolate on possibilities, benefit from the great minds and huge hearts in the room and, in turn, start "doing differently".
As a Coach, my job is to help people think differently, and view themselves differently. Asking the questions like "What don't you know that you need to know? Who don't you know who you need to know?"seemed to really resonate as I had quite a few conversations around the edges of Catalyst (breaks, lunch and post). People were sharing their interpretations of that and how they were going to integrate what I shared with them into their worlds.
Many picked my brain to see how they could integrate the models I use in my group and team work into their organizations and teams. And many thanked me for sticking around to have these conversations and to honor them by doing so. For me that's a given as in all the years I've been speaking and guest lecturing I will always stay around so the people in the room can connect the dots and have their questions answered. I never want to be so busy as to be able to stick around and get to talk with the people who take their precious time to hear me speak. My learning continues to be about talking with people as opposed to at them.
I love connecting with people through their stories; through conversations. Even when I'm on stage I want to see their responses, what's engaging them, exciting them and what might push their buttons. All creates shifts. My learning this particular time was difficult to say the least. I walked on stage, turned to the almost 600 people in the room and couldn't see a thing. Not only couldn't I connect with the people in the room, even visually, I couldn't see the monitors, timer, the video when it showed… I could hear it but couldn't see it. I was completely blinded by the lights. Because of the eye glasses I wear, my height and the positioning of the lights, I couldn't see anything. My first reaction was almost one of panic. My second was being grateful that I decided not to use the slides as I wouldn't have been able to see and speak to them. I spoke from the heart and shared some reality check questions with the people in the room. I learned that one can operate as much on instinct as preparation. What I do is as much who I am as a profession. That served me well.
My second lesson was if I am completely focused on the people and not myself, then I could stay centered. That worked until towards the end when I asked myself how I was going to walk off stage without being able to see. Thankfully, once I turned away from the lights I could see enough to navigate the stairs. Once I was back stage in dim lights, my sight came back and off I went into a great conversation / interview. There would be time to process what just happened when I got home. I didn't want my personal experience to interfere with the people coming over to talk with me and the fabulous conversation I had about what I'll be doing with the future leaders when I return to Kalamazoo next month. My biggest lesson was how I will never again assume that the setup for a speaking engagement will work for me. That was something I took for granted at every talk. Now I'll check out the stage and position of the lights so this never happens again. The lights I want to see are in the eyes of those I'm talking to.
Someone asked me how they can pay their leadership forward. My answer is to open your minds to truly listening to what others bring to the table no matter what their age, title or position. Let them know what you plan to do to honor them in sharing their ideas with you. Help them make their ideas a reality.
Speak to them based on their story, not yours. Share possibilities with them, connect them to people who will help make their dreams happen and the ripple effect of your leadership will go well beyond your knowing.
We are the center of a circle, the circumference determined by our circle of influence. Join with other people and the circles and possibilities are endless.
At the end of Catalyst, Ron Kitchen, CEO of Southwest Michigan First (Leaders, Their Stories, Their Words, Chapter 2) asked everyone to answer the following questions. I'm sharing them with you (and my own answers) so you can answer them and positively impact your world.
1. What am I personally passionate about?
Supporting people to achieve their level of excellence and to positively impact the world, even one person at a time.
2. What needs to happen to bring results to my passion?
Teaching more, speaking more….working with students to help them see their leadership. Supporting other 'game changers' in their worlds. When we partner with others who have their own broad circles the impact is exponentially larger than our own no matter what our global footprint is.
When my book was formally launched end of November, 100 copies came in with damaged covers. I had to rip them off and send them back to the publisher for them to figure out what went wrong in the printing. They told me to do whatever I wanted with the books and that I could dispose them. I refused. Even though they were "naked" books they had value.
I sent a broadcast out through Twitter and my FaceBook asking locals for names of people who ran leadership programs in the high schools. I contacted them and because of the great responses, starting this month, I will be going into some of the local high schools with my "naked" books. I will be giving them to the students, doing personality profiling with them, and asking them to choose one story they will work on in triads and come back with their learning and action because of them. I'll spend a day with them up front, then go back towards the end of the program to see where the shifts have occurred. I will be donating my time and giving back to my own community.
I will continue to support the TED Fellows (which, by the way we do pro bono) and the Ronald McDonald Houses as we lived in one on and off for 18 years. I will also mentor 2 rising stars to help them evolve and continue implementing reverse mentoring programs in my clients' organizations.
3. What can I commit to do today to make my passion a reality?
To remember to do what matters.
I commit to keeping the spirit of Kalamazoo and love of community and the people within it as a driving force in all I do, whether within Kalamazoo or elsewhere in the world, to always remember that people are behind everything we do and as someone who goes into communities, organizations, companies, governments, and political offices, to be a steward and remember the basic tenet of stewardship which is "To do no harm".
And to always remember….no ceiling just sky.
I'd love to hear your ideas and action as to how you're going to dive into the deep end of what you're passionate about and make it happen.
Saturday, December 17, 2011
Shared Learning....and What's Next
I continue to learn that it's possible to grow older without growing old from my parents. They are more with-it, energetic, insightful, and up to the minute than pretty much anyone else I know. I'm constantly learning what new leadership looks like from my son and daughter-in-law. It's not about off with the old and on with the new. They integrate what they learned from those before them with what works for them for their present and future. I learned from Ray what it means to disconnect and enjoy life, (although what I do is as much who I am as my profession but he's really good about putting up with me. He makes it so easy for me to be me).
I learned the art of sharing knowledge, time, energy and expertise graciously and selflessly from Renee Freedman and John Spence.
I learned you can have the difficult, courageous conversations with a friend and still remain a true friend. I consistently learn from my friends who are my family by choice what authentic friendship means and from others what friendship isn't and make my choices accordingly.
I learned how to dive in and (as Seth Godin would say) know it's time to say "Ship it".
I learned a lot from Seth this year. I'm waffling between saying thank you and saying "Seth, get out of my head" …but as his words of wisdom were not only timely but a great 2 x 4 to the side of my head reality check, and because of them, I made a lot of changes in how I do what I do, whether coaching, writing, teaching or living…. "Thank you" wins hands down. And I've learned that pretty much anything he publishes, either his work or someone else's is something I WILL learn from, tangible or intangible. It might push every button I have and then some, but the learning curve will be HUGE!
I experienced the differences between having a book published and publishing a book... when to draw the line and acknowledge that delays are more damaging than the odd typo….and not to wait until 100 people think it might be good enough before getting it out. I learned who I could work with and who I couldn't, what conferences I'd attend and which ones I won't any more. It's time to see what people are living in realms outside of coaching. I need to learn more about people and what they're living in order to work best with them from their perspective, not coaches'. I continue to learn how to shift my view of the world and my place in it.
I learned that we learn from stories and how we connect our stories with those of others'. It's personal that way. We learn better and remember the lessons longer when a story connects to who we are or who we want to be. I learned from my clients everything from turbulence and chaos to success and accomplishment and that sometimes the latter is harder for them to deal with than the former.
I learned from the TED Fellows that everything I didn't think was possible…is possible. Thank you Jessica, Dominic, Adital, Su, John, Jon, Cesar, Naomi, Katie, Zubaida, Colleen, Kellee, Rachel, Eric, for opening my eyes to your worlds and inviting me in.
I learned from Ron Kitchens and Ruth Ann Harnisch that it's not about giving just to support….it's about giving to support greatness, growth, innovation and learning. It's about giving so those they give to get stronger and are independent. They are Human-Based Leaders in more ways than I can list here.
Through this year's experiences, not to mention through Laurier LaPierre, I was reminded of how proud I am to be Canadian. I love travelling and working all over the world but really love coming home. I am continuously reminded that, although we are similar to other countries, we are unique as a people and a country. We're just quieter about it. We have to be more vocal about it.
I learned from everyone in my book Leaders: Their Stories, Their Words. They shared their lives with me above and beyond anything I knew before. Thank you to John, the two Rons, Ruth Ann, Joe, Laurier, JD, Rick, Tom, Barry, Frank and Robert and all the others who shared their words of wisdom. Even though it's my book and I've read it 1000 times, I learn something new every time I read or share a passage from it.
Everyone has a story and I can't wait to hear them all. Everyone knows something I don't know about life and living and through their stories, I'll continue to learn about them, their worlds and myself.
For next year, there is a ton in the works. In addition to client work, I'll be doing more team and team dynamics work, part of that will be working with clients on putting in place a reverse mentoring program in their organizations and coaching what emerges through those conversations. I'll be speaking at Catalyst University in Kalamazoo. Talk about an innovative, community-growing initiative! I will be collaborating with client and friend Tuuli Sauren from INSPIRIT International Communications on a workshop for sustainable design to take place in Milan, Italy and partnering with friend and colleague David Drake as we bring Shadow and Narrative Coaching together for the first (but I'm sure not last) time in Toronto early next year. I'll be continuing my work with the TED Fellows which is such a gift to me, wearing my Dean hat with the International Consortium for Coaching in Organizations, and teaching more with MBAs, university students and even doing some guest teaching at the high school level which I'm very excited about.
There will be another book in the works….maybe two. What form that'll take is still to be determined. Stay tuned!
I'm continuing to learn how to better use Social Media and am thankful for the amazing people I've met through it who I wouldn't have connected with any other way.
There's more but I don't want to clue you in on everything just yet.
Suffice it to say, I'm hoping from reading this you'll reflect on your learning this year. The easy lessons and the hard, the life lessons and professional ones. I know I want to learn at least as much or more from the up-and-comings than from the leaders who are about to retire. I want to continue to believe that nothing is impossible. It just hasn't been invented yet and even then, the TED Fellows are showing me otherwise.
I'm sure there will be challenges in 2012 but I know the year will be extraordinary nevertheless. With people like this touching my life, how could it be anything else? If you see that I've missed something or someone, then let me know. Tell me your stories, share your dreams and aspirations and maybe I'll be able to point you in a direction. We all have a definitive amount of time to make our presence felt. Choose what you do with it wisely… who you spend your time with, learn from and what sandbox you're going to play in. Make whatever changes in life you need to make to be the best, the happiest, and the most fulfilled person you can be.
Begin now and in doing so, remember to take risks. Opportunities and people don't stay around forever. Live life to the fullest extent, don't just exist from day to day. Share your dreams with others, as if you keep them silent they will eventually die away. Help them help you make them happen. And may 2012 be great in every way.
Warmest,
Donna
Sunday, December 02, 2007
We Know What We Know…Doesn’t Everybody?
I just returned from Washington D.C. doing a training for The School of Shadow Coaching™. My goal was for the participants to know what I do so intricately, they would not only get it but could walk away using it in their day to day practices. The first step to get my concepts across was to ask them to park all assumptions about what they had already learned...what they already knew. There were two reasons behind this: 1) so that they wouldn't keep trying to 'fit' what I do into what they had already learned and instead look at how they could add it to what they already knew and 2) that they would all be on the same page because even though these were experienced coaches, they all didn't know what the others knew. This way they would be learning one methodology and then align it with their current ways of practicing.
To get back to the summary, something really hit home when Chip Heath and Dan Heath stated “To strip an idea down to its core, we must be masters of exclusion. We must relentlessly prioritize. Saying something short isn’t the mission — sound bites aren’t the ideal. Proverbs are the ideal. We must create ideas that are both simple and profound. A one-sentence statement so profound that an individual could spend a lifetime learning it…. Once we know something, we find it hard to imagine what it’s like not to know it. Our knowledge has “cursed” us.”
It then occurred to me that many people are cursed by their knowledge as they can’t fathom why others don’t see things as they do because it’s obvious, right? ‘Knowing’ becomes a filter through which ideas are shared and instructions given but if the other party has no idea of what you're talking about, there is an immediate disconnect. That was another key aspect of the training; looking at filters, both ours as coaches and our client's filters, acknowledging them and working with them.
As much as I dislike assumptions and how they get people into trouble, what would it mean if we assumed others didn’t know what we knew? If we started off with that premise, how much easier would it be to have generative dialogue and create something that not only stuck but just might be sustainable?
This was an extraordinary group, coming together from all parts of the US and Canada; seasoned, experienced coaches.... practitioners in various fields of expertise with different clientele. They all parked their assumptions and came together to learn, to grow and to work with each other to help integrate that learning so they could broaden the scope of their practices.
It was magical! But learning is magical, don't you think?
Best..
Donna Karlin
*Note: Welcome 117th subscriber from the US Virgin Islands!
Sunday, November 25, 2007
Learning Lessons Learned
A great byproduct of my work is what I learn through the day. That's an advantage of being a Shadow Coach™, being in the middle of my client's world as it unfolds. I learn about what they do and learn about what I do at the same time.
Every time I teach, I have tweaked the program to integrate what I have learned as a professional. Add into the equation the great minds, knowledge and expertise of the participants and the methodology has to evolve along with it as newfound awareness of what's possible emerges.
What if we applied this across the board? Learning from lessons learned on a regular basis, not just after an event or assessment. If we shared better business practices, ideas, concepts that morph as they're tried and tweaked along the way. How could we not stay 3 steps ahead of the current trends?
Corporate memory can hold an organization back just as living your life by dwelling in the past will not only hold you back but stop you dead.
Once ever year or so I invite people who have done the training to come back for a grad basic of sorts; revisiting the basics from someone who's been there, done that to see what works really well and how to do other aspects of our work better. We always leave the room with a whole new perspective of our work and how to be better practitioners.
What would it mean for you if you could go back to the basics with your colleagues and revisit what you might have forgotten and change what's no longer working for you? How powerful would that be?
How can you make that happen?
Best..
Donna Karlin
*Note: Welcome 116th country subscriber from Mozambique. We hope you stay around for a long time to come.
Wednesday, November 07, 2007
Expectations
I’m just back from the 2007 International Coach Federation Conference in Long Beach California. It was an amazing experience for me. The reason I’m starting off this post with that comment is, my expectations for this event, based on last year’s experience was as low as they come. I made a conscious decision, in spite of low expectations to go and to turn those expectations around into what I decided would be an invaluable experience.
It was.
I wonder how many times we expect something to be a “1” on a scale of 1- 10, thereby choosing not to go. There were many criteria at play here. First of all, it would be an expensive event to go to simply by virtue of having to travel pretty much the length of the continent to get there. Little did I know when I booked it and registered that the Canadian dollar would be stronger than the US dollar. It’s been many years since that had happened. Bonus. Travel was less than optimal as because of mechanical problems the plane had to return to the tarmac for 2 hours. I knew I had missed my connecting flight before we had even taken off. Still, ever part of this trip was an amazing experience. From wonderful ticket agents trying their best to get me there are quickly and safely as possible to the amazing people I interacted with along the way, it was extraordinary.
If I had let my low expectations dictate whether or not I would have gone, I would have missed out on the following:
- Meeting up with my ICCO colleagues and friends, which I rarely get to do in person
- Supporting my dear friend and colleague in his presentation (awesome)
- Meeting some fascinating people from my home town and from other parts of the globe
- Learning more about the Foundation of Coaching and perhaps becoming more involved
- Lunch and networking meeting with my friend Marion and people from her world
- Planning some future work with someone I respect so highly and would be honoured to work with
- Learning about internal coaching programs from the Deloitte perspective
- Meeting someone from Tokyo Japan and sharing ideas with him about a program in his company
I could go on and on and not have nearly enough time and space to list them all. Even the shuttle bus ride to the airport was an experience as I met coaches who had participated in this event, all fascinating in their own right.
Bottom line is, I could have as many expectations as I want; the best part of these conferences isn’t the continuing credits that I get or even the breakout learning sessions. It’s the people, the cultures that come together, insights, ideas and enough energy to raise the roof! Yes, I have to weigh cost with value, but how does one put a value on being inspired and growing in leaps and bounds?
I made a conscious choice to toss expectations out the window from now on. I had started on that journey but I’m way ahead after this past week.
The question I ask of you is, what expectations do you have that might be holding you back from something amazing, if you’d give it half a chance?
Best..
Donna Karlin
*Note: I often recommend products, technology or services, a book or two or program that will move you forward in some way. Well today is no exception. If you’re a coach or someone who grows people for a living or passion, I recommend you subscribe to IJCO, the International Journal of Coaching in Organizations. It is brimming with ideas, expertise, latest concepts and trends, research and dialogue that you’ll refer to again and again in your work. Every issue brings a new level of awareness. It’s a magnificent publication in every way shape and form. Click here to learn more.
Monday, August 27, 2007
Being a Part of a Global Community
In writing this blog, for example, I have created a global community of 110 countries and territories where people from many parts of the world can comment on their perspectives, ways of being, challenges and victories and educate us as to what's happening in their worlds in every possible context. I can't imagine confining my learning to just my city or country. How in the world could I bring a richness to my work if I was so boxed into one way of thinking? I certainly couldn't serve my clients well enough that way.
Technology has made the world a very small place where we can now pick up the phone, use Voice over Internet (Skype etc) to have lengthy conversations at very little cost. We can email, post blogs, contribute to Wikis and have intranets like CollectiveX bring global working communities together as if they were around the corner. Even with how easy it is to reach out, most people tend to stay within their immediate worlds.
Is it more comfortable? Perhaps. Is it a way for people to ignore some of the horrific things that are going on in other parts of the world? Also a definite possibility.
What does it mean for me to be a part of a global community? It means expanded learning, a ripple effect that goes beyond my wildest dreams or imagination, connection and possible impact.
What would it mean to you to be a part of a global community? What would it bring to your life and the lives of others?
Best..
Donna Karlin
*Note: Speaking of global community, welcome 111th subscriber country from Armenia. Make yourself welcome!